FAQ
Frequently Asked Questions
What’s the difference between Richardson 112 and 168?
The 112 is the 6-panel classic curved trucker fit. The 168 is the more modern 7-panel with a taller, flat front profile.
How do I care for my hat?
Unlike others, we seal our leather and we STITCH instead of glue. Like any organic leather, expect natural wear that adds rustic character over time. Handwash and spot clean. We HIGHLY RECOMMEND Hat Saver Spray.
When will my order ship?
Lead times are typically 3-5 days, sometimes faster. You'll receive tracking information as soon as it ships.
Do you offer returns?
Yes — 30-day returns on unworn hats. Customer covers return shipping unless defective. (Except on custom logo hats: non-returnable)
Do you offer custom logo hats?
W. Yes! We aim to make the finest finished genuine leather hats on the market. We love to outfit businesses and other creators with our hats to help them stand out. Reach out through our Contact page for a consultation on our wholesale program.
Need more help?
Contact us anytime at our support page and we’ll get back to you within 24 hours.